Employment Opportunities

 

 

Apprentice Heavy Equipment Technicians 

What we offer:
 

• Competitive wage and premiums
• Bonus program to earn paid days off
• Affordable benefits package that includes chiro/physio/massage, prescription medication and dental coverage
• Company Match RRSP program
• Flexible Tool and Safety Allowance
• Best in class vacation program
• Apprentince incentive programs
• Comprehensive OEM level training program
• Opportunity for advancement in a strong dealership network

What is the Job?

Duties & Responsibilities:
 

• Performing quality repairs & preventative maintenance services on heavy/medium trucks, trailers and school buses
• Ensure repairs are carried out according to manufacturer’s procedures and in safe and responsible manner within the designated timeframe
• Interpreting work orders and technical instruction
• Follow service processes and repair procedures
• Comply with warranty procedures during repairs and warranty materials on completion of repairs
• Ensure service documentation is completed as per instructions.
• Participate in any technical training or development training that is made available
• Performing shop clean up and any other required tasks
• Maintain personal tooling
• Become familiar with and comply with the company’s safety manual and report any unsafe practices to a supervisor or manager

The heavy equipment technician is required to perform skilled repairs and maintenance on heavy & medium trucks by trouble shooting major and minors mechanic problems and repairing/adjusting all necessary mechanical components to correctly complete the repair. Heavy-duty technicians are a vital part of our service team by providing our customers quality repairs in a timely manner to help get them back on the road.

What you need:
 

• Registered Apprentice Heavy Equipment Technicians - (Truck & Transport or Heavy Equipment).
• Experience repairing medium/heavy duty trucks is required. Experience in a dealership environment is an asset.
• High degree of product and technical knowledge with a well-rounded understanding of on-highway transport vehicles.
• Excellent time management skills with the ability to multi-task to ensure repairs are completed within the required time frame.
• Strong problem solving and mechanical skills
• Organized and self- motivated with good communication skills both written and verbal
• Customer focused with a strong work ethic to produce quality work in a timely manner to meet the needs of our customers
• A good understanding of warranty requirements and processes
• Ability to perform physically demanding work and lift up to 75 lbs frequently
• Able to work a variety of shifts
• Valid class 5 driver’s license is required (eventually required to obtain a class 3 license, company training is provided)

 

 

 

Corporate Service Administrator 

Position Summary: 

Reporting to the Director of Service, the Corporate Service Administrator is responsible for providing support for our service division.

This position is suitable for a candidate who is organized with strong computer skills, specifically in excel and previous experience in a repair shop.

Duties and Responsibilities:
 

• Provide monthly reporting and status updates
• Track, audit and follow up to ensure compliance on tasks and deadlines
• Communicate service programs and specials
• Communicate with customers to educate and promote our service care division
• Filing & Records organization
• Administer service contracts and maintenance programs
• Monitor and maintain customer database
• Monitor and maintain service operation codes
• Monitor vendor service performance indicators
• Various other duties and projects as assigned
• Communicate in a professional and courteous manner
• Maintain a clean and organized workspace

What you need:
 

• Previous administration experience is required.
• Previous administrative experience in a repair shop or dealership is an asset
• Proficient with Microsoft Office 365 is required
• Organized with attention to detail
• Excellent customer service and communication skills; both written & verbal
• Ability to multi-task with strong time management skills
• Able to work well both independently and with others
• Adaptable and flexible to changing priorities and introduction of new tasks
• Experience with operating systems such as CDK is an asset

What we offer:

• Competitive wage
• Shift schedule; Monday – Friday day shift
• Benefits package that includes coverage for dental, vision, paramedical (massage/physio/chiro), disability and life insurance
• Company contribution RRSP program
• Opportunity for advancement
• Support and leadership from a strong dealership network

 

Truck Sales Consultant

We are currently hiring full-time Truck Sales Consultants .

What is the job?

The Sales Consultants primary role is to sell and promote our products and services to new and existing customers. They are responsible for identifying new sales opportunities, conducting sales calls and customers visits within their assigned territory to help fulfill the customers transportation needs and achieve their own annual sales volume targets. The Sales Consultant is a vital member of the sales team, one who has a direct impact on dealership profit and the development of our customer base

Duties & Responsibilities

• Proactively identify, purse and maintain a constant pipeline of existing and potential customers to ensure sales growth and profitability in your allocated territory
• Gain a thorough understanding of the customers business model and propose products and pricing to suit their needs
• Provide customers with prompt and accurate sales quotes
• Utilize inventory while collaborating with the sales team to meet projected sales targets
• Continuous customer service including customer follow up, problem identification and concern resolution.  
• Participate in ongoing learning of our products and services
• Accurate and timely maintenance of sales reports using the required procedures and software, such as CRM
• Maintain and develop positive customer sales relationships
• Professionally represent the Sales Department and the Company

 
What we offer:
 

• Commission program with excellent earning potential
• Benefits package that includes coverage for dental, vision, paramedical (massage/physio/chiro), disability and life insurance 
• Company contribution RRSP program
• Access to the latest products, OEM sales tools and training
• Opportunity to work with a trusted and valued product line
• Support and leadership from a strong dealership network 

What you need:
 

• Excellent communication skills and effective listening ability
• Strong negotiation skills with a passion for sales
• Strong problem solving and customer service skills
• Self-motivated and proactive with the ability to take initiative
• Previous sales experience in a heavy truck, or related industry, is required
• Excellent computers skills including Microsoft Word and Excel 
• Post-secondary education is an asset.
• A valid class 5 drivers’ license is required. Class 3 is an asset

 

Journeyman Heavy Equipment Technicians

What we offer:
 

• Competitive wage and premiums
• Bonus program to earn paid days off
• Affordable benefits package that includes chiro/physio/massage, prescription medication and dental coverage
• Company Match RRSP program
• Flexible Tool and Safety Allowance
• Best in class vacation program
• Comprehensive OEM level training program
• Opportunity for advancement in a strong dealership network

What is the Job?

Duties & Responsibilities:
 

• Performing quality repairs & preventative maintenance services on heavy/medium trucks, trailers and school buses
• Ensure repairs are carried out according to manufacturer’s procedures and in safe and responsible manner within the designated timeframe
• Performing fault diagnosis and troubleshooting for mechanical & electrical failures
• Interpreting work orders and technical instruction
• Follow service processes and repair procedures
• Comply with warranty procedures during repairs and warranty materials on completion of repairs
• Ensure service documentation is completed as per instructions.
• Participate in any technical training or development training that is made available
• Performing shop clean up and any other required tasks
• Maintain personal tooling
• Become familiar with and comply with the company’s safety manual and report any unsafe practices to a supervisor or manager

The heavy equipment technician is required to perform skilled repairs and maintenance on heavy & medium trucks by trouble shooting major and minors mechanic problems, performing diagnostics and repairing/adjusting all necessary mechanical components to correctly complete the repair. Heavy-duty technicians are a vital part of our service team by providing our customers quality repairs in a timely manner to help get them back on the road.

What you need:
 

• Qualified Heavy Equipment Technicians – Red Seal Journeyman Truck & Transport Technician certificate is required. 
• Minimum of 2-4 years’ experience repairing medium/heavy duty trucks is required. Experience in a dealership environment is an asset.
• High degree of product and technical knowledge with a well-rounded understanding of on-highway transport vehicles.
• Strong diagnostics skills
• Excellent time management skills with the ability to multi-task to ensure repairs are completed within the required time frame.
• Organized and self- motivated with good communication skills both written and verbal
• Customer focused with a strong work ethic to produce quality work in a timely manner to meet the needs of our customers
• A good understanding of warranty requirements and processes
• Ability to perform physically demanding work and lift up to 75 lbs frequently
• Able to work a variety of shifts
• Valid class 5 driver’s license is required (eventually required to obtain a class 3 license, company training is provided)
• Diamond or Cummins certification, CVI and class 3 license is an asset

 

 

Parts Technician

Position Summary:
 
The Parts Technician is responsible for accurately and efficiently sourcing and selling parts to customers either over the phone, in person or online.
 
We are willing to train! We evaluate all candidates for potential growth in our business. If you are currently in a customer service or warehousing role and aspire to pursue a Parts Sales position.... apply today!     

Roles & Responsibilities
 

• Quote and sell heavy truck, bus and trailer parts (all makes included) to our valued customers
• Provide prompt, courteous and accurate service to customers while making a sale, quoting, taking orders and/or checking availability
• Follow up on sales quotes to complete the sale or drive futures sales opportunities
• Address customer inquiries in a timely manner
• Meet or exceed monthly parts sales expectations
• Provide quotes on parts to be used by the shop and sales department
• Assist other areas of the parts department as needed or assigned
• Perform inventory count annually or as required.
• Participate in any technical training or development training that is made available
• Performs the role in a professional manner that aligns with the Company’s’ values and ideals
• Ability to work well independently and with others
• Obtain forklift certification
• Follow all work safety rules & regulations

 
What You Need:
 

• Product knowledge of either all makes, auto or heavy truck parts
• Previous selling experience is an asset
• Excellent customer service skills
• Sales driven
• Organized & self-motivated
• Strong written and verbal communication skills
• Ability to lift up to 50 lbs occasionally and up to 20 lbs frequently
• Ability to work a variety of shifts including weekends.

What we offer:
 

• Competitive wage plus bonus program
• Affordable benefits package that includes coverage for dental, vision, paramedical (massage/physio/chiro), disability and life insurance 
• Company Match RRSP program
• Flexible Safety Allowance
• Best in class vacation program
• Comprehensive OEM level training program
• Opportunity for advancement

Heavy Duty Technicians- Mobile Truck and Trailer Repair

We are currently hiring Heavy-Duty Technicians for our Mobile Truck and Trailer Repair division.
 
Position Summary:
 
This is an excellent opportunity for an experienced Heavy-Duty Technician to work independently.
 
You will be responsible for providing prompt quality and professional diagnostic repair and maintenance services to our off-site customers on an on-going and regular basis for heavy/medium trucks, trailers, forklifts and other heavy equipment.
 
Where is the Job?
 
This position is based out of a dealership location and serves customers in the surrounding areas.         

What we offer?

• Earning potential of $125,000- $250,000 annually
• Independence, but still have access to a constant source of business
• OEM dealership level training
• Access to electronic tools and technical support
• Opportunity to work onsite at a customer location
• Mobile truck owner/operator program available
• Multiple locations across Western Canada

What you need?   

• Qualified Heavy-Duty Technician – Red Seal Journeyman Truck & Transport Technician certificate
• Valid Class 3 driver’s license
• Self-motivated with a desire to work independently
• Customer orientated
• Good communication skills both written and verbal
• Previous experience with Cummins Engines is an asset
• CVI license is an asset

 

 

 

Customer Service Representative (CSR)

Position Summary:
 
Reporting to the Parts Manager, the Customer Service Representative (CSR) will drive a Company provided vehicle to provide sales support and parts delivery to customers in an assigned territory.  
 
The CSR will assist the Senior Outside Parts Sales Consultants by providing their customers with exceptional delivery service to help support, develop and maintain customer relationships in their territory.
 
This is role is a steppingstone into an apprenticeship as a Parts Technician, Heavy- Duty Mechanic or Outside Parts Sales. It is an excellent training opportunity to learn our products and processes to grow and develop a career with our business.
 
Duties & Responsibilities:
 

• Safe and responsible driving of a Company vehicle
• Perform daily delivery requests throughout their designated territory within the required time frame
• Efficiently and accurately taking orders and delivering orders
• Efficiently and accurately loading/unloading of parts deliveries
• Secure loads in a safe and proper manner
• Provide exceptional customer service through efficient/accurate deliveries and helpful customer communication
• Provide feedback on customer buying needs and potential new customer opportunities/leads  
• Participate in applicable product training
• Positively representing the Company in the community and customer’s place of business
• Performs the role in a professional manner that aligns with the Company’s’ values
• Perform additional duties as required.

 
Qualifications:   
 

• Valid class 5 license with clean current drivers’ abstract is required  
• Previous customer service experience is required
• Previous experience in a restaurant or retail role is an asset
• Ability to lift up to 50 lbs frequently
• Ability to perform physically demanding work in a variety of weather conditions
• Customer focused
• Good communication skills both written and verbal

 
What we offer:
 

• Competitive wage with commission and bonus program
• Affordable benefits package that includes chiro/physio/massage, prescription medication and dental coverage
• Company Match RRSP program
• Flexible Safety Allowance
• Best in class vacation program
• Monday to Friday day shift
• Company provided vehicle and cell phone
• Product training
• Opportunity for advancement in a strong dealership network

 

Service Team Lead

Position Summary:
 
The Service Team Lead is a leadership role responsible for supervising a team of service technicians to ensure quality work performed in a timely manner. The Service Team Lead’s primary responsibilities include technician work assignment, establishing repair estimates, customer communication and proper repair management to achieve customer satisfaction

This is an excellent opportunity for a knowledgeable experienced Service Technician looking to move into a leadership role.

Duties and Responsibilities: 
 

• Supervise your own team of service technicians (6-8 employees) to perform quality work in a timely manner
• Assign and prioritize work to the correct service technician
• Communicate directly with customers to diagnosis the work required and translate this directly to the service technician assigned to perform the work
• Provide the customer with accurate repair estimates and keep the customers informed of the repair progress and any additional work required
• Ensure repairs are carried out according to manufacturer's procedures and in safe and responsible manner within the designated timeframe
• Interpreting work orders and technical manuals
• Assist in fault diagnosis and troubleshooting mechanical & electrical failures
• Comply with warranty procedures during repairs and warranty materials on completion of repairs.
• Testing and inspecting vehicles to ensure repairs are completed to manufacturers specifications and Government standards
• Ensure service documentation is completed as per instructions.
• Work with parts team to ensure the replacement parts are sourced for the repair in the most efficient way
• Supervise and train technicians and apprentices with their work
• Review completed work to ensure it meets the expected standards of quality
• Review all work orders when the work is completed and before the customer is contacted
• Ensure the department is clean and organized to maintain efficiency and meet required safety standards
• Follows the correct processes and procedures when performing the role
• Participates in any technical or development training that is made available
• Performs the role in a professional manner that aligns with the Company’s’ values and ideals

 
Qualifications:
 

• Qualified Heavy Truck Mechanic - Red Seal Journeyman Truck & Transport Technician certificate or equivalent is required.
• Minimum of 3-5 years’ experience in the medium/heavy duty truck dealership atmosphere
• Previous experience in a service supervisory role (lead hand) is an asset
• Previous International and Cummins experience is an asset     
• High degree of product and technical knowledge
• A good understanding of OEM warranty requirements and processes
• Organized with strong leadership skills
• Strong commitment to the customer and ensuring quality workmanship with a superior service experience
• Excellent customer service skills with strong written and verbal communication skills
• Excellent computer skills; including Microsoft Word and Excel
• Previous CDK experience is an asset
• Class 3 is an asset
• Ability to work a shift schedule of 7 days on/7 days off. 

What we offer:
 

• Competitive salary plus bonus program
• Affordable benefits package that includes coverage for dental, vision, paramedical (massage/physio/chiro), disability and life insurance 
• Company Match RRSP program
• Flexible Safety Allowance
• Best in class vacation program
• Comprehensive OEM level training program
• Support and leadership from a strong dealership network